Skip to content
  • There are no suggestions because the search field is empty.

Who is financially responsible when there's an issue with the property?

We’re pleased to announce that we no longer require our customers to obtain their own home insurance; your property will now covered by Pfida’s Safe Nest Scheme.

As our customer living in the property, you would be responsible for taking care of maintenance. We contribute towards major maintenance.

Our Home Provision Scheme is based on the principles of a shared ownership. As part of your arrangement with us, you have agreed to live in and take care of the property. As our customer, you will be responsible for taking care of and managing any maintenance.

We provide you with a rental discount each month if you meet your monthly target payment, and sell the property to you at the original acquisition price rather than the going market price. We give these discounts to you on a monthly basis to cover our share of any major maintenance and repairs required to the property.

Since you will be living in and using the property, you will be responsible for all non-major maintenance.

As owners of the property, we need to be in agreement about significant maintenance works. If you need to replace your electrics, gas, or plumbing, you must:

  • Notify Pfida, at least two weeks before carrying out the works, that you intend to carry out renovation works, listing the specific works to be carried out.

  • We will then send you an email confirmation that we’re happy for you to carry out these works.

Are you considering home renovations? We've put together a list of works you can carry out to the property here.